Live CSR Guidance

AI Call Coach

Every location’s newest CSR performs like their best.

On-screen prompts guide CSRs through every call — what to ask, how to handle objections, how to close the booking.

Demo

See it working.

Live prompts on a real call — what to ask next, flagged in the moment.

At a single unit

How it works on the ground.

01

A CSR takes a live call with the Coach on screen.

02

It prompts what to ask next, how to handle the objection, how to close the booking.

03

After the call, it scores the conversation against your playbook.

04

Managers see where each CSR is strong and where to coach.

CSR on a call, coach on screen
Measured across live deployments
81%
of calls captured with complete intake
faster onboarding for new CSRs
24%+
improvement in booking rate
0
required questions skipped with the Coach live
For the franchisor

What the network gets.

A brand-consistent phone experience network-wide
Faster ramp for every new hire in the system
Coaching data instead of anecdotes
A new hire ramping fast
Brand control

Your playbook is the source of truth.

Every deployment starts from a brand template your corporate team builds with us — scripts, guardrails, escalation rules. For Ace Handyman Services, the Coach scores every call against the Ace Sales Blueprint.

Integration

Plugs into what units already run.

The CRMs and operations systems your franchisees already use — across verticals — plus anything with an API or webhook interface. We handle the setup.

SalesforceHubSpotZohoFranConnectClientTetherServiceMinderToastSquare

See AI Call Coach inside your system.

Book a call and we’ll walk through it against your brand standards — no generic demo.